Once I place my order, how will I get my Fax Number?
How do I go online to check history or make changes to my profile?
I forgot my username/password?
How do I update my Credit Card Information?
I sent a fax through email and I got an error – Unauthorized User?
Someone sent me a Fax but I didn’t receive it in my email?
Once I place my order, how will I get my Fax Number? <top>
You will receive an email with your fax number with instructions on completing the registration process.
How do I go online to check history or make changes to my profile? <top>
The online portal can be found at https://fax2mail.premiereglobal.com/welcome.do Logon username is your fax number OR email address. Once online you can view history, go to My Preference / User Profile to change password. You will also be given instructions in your welcome letter upon completion
I forgot my username/password? <top>
Your username will be your fax number without the leading 1 before the number OR you can enter in the last known email address registered with the service as your username. If you forgot your password – enter in the username and select “Forgot password?” The system will email your password to you.
How do I update my Credit Card Information? <top>
Login to your account and select the Billing Tab. Here you will be able to update your credit card number and the expiration date of your credit card.
I sent a fax through email and I got an error – Unauthorized User? <top>
You must use your registered email address to send faxes from. If you have changed your email address you must go online to My Preferences / User Profile and change your email address. Login with your old email address OR your fax number as your username. Once updated your username will be either your fax number or you new email address.
Someone sent me a Fax but I didn’t receive it in my email? <top>
The email with the fax might have been blocked by a spam filter; you can check the Junk email folder. If the fax landed in your junk folder, right click on the email and make the sender a “Safe” sender. Also make sure your checking the email address that is registered with your fax number.
